News: Are you tired of seeing the persistent “Error occurred during matchmaking” notification while attempting to play Mortal Kombat 1 online? You’re not the only one experiencing this. Numerous players have faced this issue, but there’s a silver lining – multiple solutions exist. In this article, we’ll delve into effective troubleshooting methods to resolve and eliminate this matchmaking error, allowing you to relish uninterrupted online gameplay once more.
1. Check the Server Status of Mortal Kombat 1
Sometimes, server issues can prevent matchmaking from functioning properly. If the servers are down, you will need to wait until they are operational again. To check the server status:
- Visit the official Mortal Kombat 1 Twitter account to see if there are any announcements regarding server maintenance or downtime.
- Alternatively, you can use third-party websites like Downdetector to check if other players are reporting similar issues.
- If the servers are indeed down, wait for an official update on when they will be back online before attempting to matchmake again.
2. Check Your Internet Connection
Having a stable internet connection is crucial for online matchmaking. An unstable or slow connection can lead to errors when trying to match with other players in Mortal Kombat 1. Here’s what you can do:
- Test your internet connection by running a network speed test on your device.
- If you’re using Wi-Fi, try moving closer to the router to improve signal strength. If possible, consider switching to a wired Ethernet connection for a more stable connection.
- Restart your router and modem by unplugging them for about 30 seconds and then plugging them back in. This will help reset your network hardware.
3. Use a VPN
Using a VPN can sometimes bypass certain networking issues that cause matchmaking errors. This can be particularly helpful if the problem is related to regional server restrictions or limitations imposed by your internet service provider. Here’s how you can use a VPN:
- Choose a reputable VPN service and install it on your device.
- Connect to a VPN server that is close to your location for better speeds.
- Launch Mortal Kombat 1 and try matchmaking again to see if the VPN has resolved the issue.
4. Disable Firewall/Antivirus Settings Temporarily
Sometimes, conflicts between Mortal Kombat 1 and your firewall or antivirus can prevent the game from connecting to the matchmaking servers. Temporarily disabling these settings can help resolve the issue. Here’s how:
To disable your Firewall:
- Open Control Panel System and Security Windows Defender Firewall.
- Click on “Turn Windows Defender Firewall on or off.”
- Select “Turn off” for both private and public networks.
- Click OK and test Mortal Kombat 1.
To disable antivirus:
- Right-click the antivirus icon in the system tray.
- Choose the disable or turn-off option.
- Select a brief disable period if prompted.
- Remember to re-enable it after testing the game.
5. Restart Mortal Kombat 1
Sometimes, a simple restart can clear temporary glitches that may be causing matchmaking errors. This step often resolves transient issues that can disrupt a game’s networking functions.
On PC:
- Close the game window or use Alt + F4.
- End the game process via Task Manager if necessary.
- Relaunch the game from your desktop or game client.
On PlayStation:
- Press the PS button to open the Quick Menu.
- Select the game application and press the Options button.
- Choose “Close Application” and confirm.
- Restart the game from the home screen.
On Xbox:
- Press the Xbox button to open the guide.
- Highlight the game, press the Menu button, and select “Quit.”
- Relaunch the game from the My Games & Apps menu.
6. Update Mortal Kombat 1
Running an outdated version of Mortal Kombat 1 may cause compatibility issues with the game’s servers. Ensuring that the game is updated to the latest version can fix bugs and improve matchmaking functionality. Here’s how you can update the game:
On PC (via Steam):
- Open Steam.
- Go to the “Library” section.
- Right-click the game and select “Properties.”
- Go to the “Updates” tab and select “Always keep this game updated.”
On PlayStation:
- Highlight the game on the home screen.
- Press the “Options” button on your controller.
- Select “Check for Update.”
On Xbox:
- Press the Xbox button to open the guide.
- Go to “My Games & Apps.”
- Select “Manage” and then “Updates.”
- If available, select the game to update it.
If the suggested solutions aren’t effective, it’s possible that the issue is more intricate, requiring assistance from the Mortal Kombat 1 support team. Their expertise can delve deeper into the problem and determine whether it originates from their system.
Encountering the “There was an error while matchmaking” message in Mortal Kombat 1 can indeed be exasperating. However, by diligently following the troubleshooting steps mentioned earlier, you can enhance the likelihood of resolving the issue and resume seamless online gameplay. It’s crucial to keep up with the latest game updates and contact the game’s support team when necessary. Enjoy your gaming experience!
FAQs
Q: What causes the “There was an error while matchmaking” message to appear in Mortal Kombat 1?
A: The message might pop up due to server problems, internet connection issues, firewall/antivirus conflicts, outdated game versions, or other technical glitches. Following the troubleshooting steps outlined in this guide can help fix this problem.
Q: Could using a VPN resolve the matchmaking error in Mortal Kombat 1?
A: Utilizing a VPN might circumvent certain networking problems and resolve matchmaking errors. This approach can be particularly effective if the issue stems from regional server restrictions or limitations imposed by your internet service provider.
Q: What if none of the troubleshooting steps yield results?
A: If none of the solutions provided in the guide work, consider reaching out to the Mortal Kombat 1 support team for further assistance. They can offer more tailored troubleshooting and determine if the issue is occurring on their end.
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